Over 25 years of experience in the industry as both a provider and end-user of contract guard services, integrated physical security systems, investigations, executive protection, threat assessments and security consulting.
Uniquely blending industry experience with strategic planning, performance management, organizational change, process design, and training and development concepts.
Passionately committed to three things: our clients, their employees, and our industry.
Tired of spending time and money trying to win low-bid contracts? Unhappy settling for increasingly lower profit margins and a revenue stream that generates an inadequate bottom line? Given the nature of our industry, your feelings are understandable.
We believe there’s a better way. A way to build your business around three critical success factors that will increase your client retention, lower your employee turnover, maximize your profits, and create long-term, sustainable growth.
Successful companies all share three common characteristics:
1.) They have a compelling reason for being, clearly articulated in a written vision statement that describes what their company will look like 3 – 5 years in the future.
2.) Their organizational culture, “the way we do things around here,” is characterized by getting things done and a positive process for holding everyone accountable.
3.) They put employees first. Before everything, including the customer. They invest in their employees’ development, and look at training as more, much more, than a budget line item to slash when times get tough.
Currently engaged in an industry-wide research project to analyze the critical success factors within the contract guard industry.
New Blog Launches
The Redwood Security Blog is up and running, and features insightful postings relevant to the security industry in general, and is focused particularly on the contract guard business. The purpose of the blog is to share ideas, best practices, and specific action plans for improving service to the client, development of employees, and long-term business success.
